Como fazer chamadas de vídeo e chamadas de grupo em um Amazon Echo

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18/12/2020 às 14:55 | Atualizado há 4 anos

A Amazon está constantemente aprimorando o Alexa e adicionando novos recursos à sua linha de alto-falantes inteligentes Echo, bem como aos visores inteligentes Echo Show.

E em 2020, um recurso que foi usado muito mais do que nunca é a videochamada. Você já poderia usar um Echo Show para chamar outro, mas a Amazon recentemente expandiu isso para incluir o Fire TV Cube de 2ª geração, ao qual agora você pode anexar uma webcam. Veja como.

Um recurso ausente, que foi adicionado rapidamente a alguns serviços de videochamada neste ano, são as chamadas em grupo. Agora isso também é possível no Echo e no Echo Show para chamadas de voz e vídeo. Você precisa criar um grupo no aplicativo Alexa e dizer “Alexa, ligue [name of group” to start the call.

You don’t even need an Echo. Calling works in the Alexa app on iPhone and Android, and fourth-gen or newer Fire tablets with Alexa are also 

Amazon announced that group calling would be coming when it launched new Echo devices in September and also said that it will add in-call effects for video calls so you can appear around bubbles or a garden landscape, or choose artistic styles like street art or a classic painting.

There’s a lot you can with Alexa in terms of communication. Here are some of them:

  • Voice calls to Echos, compatible Fire tablets and the Alexa app
  • Video calls to Echo Show and Fire TV Cube, Fire tablets and Alexa app
  • Voice messages (voice recordings sent by Alexa) to another Alexa contact
  • Text messages sent in the Alexa app to other Alexa users

How do I get Alexa to call someone?

There are four main ways to communicate:

  1. Calling
  2. Messaging
  3. Drop In
  4. Announcing

Before you can do any of these, you need to allow access to your contacts in the Alexa app. You probably did this when you first installed it, but if not open the App, sign into your Amazon account if necessary and tap on Communicate at the bottom.

How to make calls and group calls on Amazon Echo

You’ll either see your contact list, or a prompt to grant permission to access them.

Voice calls

To make a voice call, just say “Alexa, call Lewis Painter”. Obviously, don’t say that if your friend isn’t called Lewis Painter. Use the names in your contacts list. You can set nicknames, such as Mum or Dad, if you don’t want to say their full name.

The recipient’s Echo will tell them that “Jim is calling” (well, your name, not mine) and its light ring will pulse green. They can choose to accept or reject the call by saying “Answer” or “Ignore”.

An alternative, for close friends and family, is Drop In. This works the same way, but doesn’t wait for the recipient of the call to accept or decline the call, it just starts the call. On an Echo Show, it will begin with an opaque view which gradually becomes clearer.

Since all Echos are hands-free devices with speakers and microphones, calling works like any speakerphone, but this does mean anyone nearby can hear your conversation.

As mentioned, you can also make calls within the Alexa app. This means you can easily call (or message) people on a Fire tablet, Android phone or iPhone / iPad.

Another way to communicate is to use announcements. You can say “Alexa, announce that dinner is ready” to broadcast that message to all Echo devices (and compatible Fire tablets, and devices with the Alexa app) in your home.

TIP: You can enable or disable Calling & Messaging as well as just Announcements and Drop In per device by tapping on Devices in the Alexa app, then the device from the list, then Communication.

Messages

If you want to send a message say, “Alexa, send Lewis a message”. She will ask what message to send, and you then dictate it to her.

The recording of your voice will be played back to them when they’re ready, and it will also be turned into text so they can read it in the app. A yellow ring will pulse on their Echo indicating a new message is waiting and the recipient can say “Alexa, play my messages” and she will read out the message.

How to make calls and group calls on Amazon Echo

In the app, the recipient can tap on the text to hear the original recording – just like listening to a voicemail. And since the speech-to-text is sometimes wrong, it can be the only way to figure out what the person actually said. It’s surprisingly accurate, though.

There’s more: you can use the app to type messages to your contacts, just like WhatsApp.

When you tap on a conversation, you’ll can choose to make a voice call or video call to that person using the icons at the top.

Video calls / Group video calls

Making a video call is exactly the same as a voice call, with the obvious difference that you’ll see the other person and they’ll see you when you say “Alexa, call mum”.

If you want to make a group video call, open the Alexa app and:

  1. Tap Communicate at the bottom
  2. Tap the person icon (top right)
  3. Tap the + symbol next to Add New
  4. Choose Add Group
  5. Tap Enable when prompted about enhanced features
  6. Select all the contacts which will be in the group
  7. Name the group
  8. Tap Create Group

Once that’s done you can say “Alexa call [name of group]”

Como fazer chamadas e chamadas em grupo no Amazon Echo

Lembre-se de que você pode usar chamadas de vídeo no aplicativo Alexa, bem como em um Echo Show, Echo Spot, tablet Fire compatível e um Fire TV Cube de 2ª geração com uma webcam adequada conectada.

Alexa, não perturbe

É improvável que você queira que as pessoas liguem para você a qualquer hora, então há um recurso Não perturbe. Você pode dizer “Alexa, não perturbe” e “Alexa, desligue, não perturbe”, mas no aplicativo Alexa você pode definir horários entre os quais bloqueará chamadas e mensagens.

Para fazer isso, toque em Dispositivos no menu inferior. Toque no dispositivo que deseja controlar e toque em Não perturbe, que está na seção Geral.

Toque em Programado e insira uma hora de início e uma hora de término – infelizmente, você só pode definir um período de tempo diário no momento.

E só para esclarecer, você terá que fazer essas configurações em cada dispositivo Echo que você possui.

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